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online counselling

Frequently Asked Questions

  • What is the cost of EMDR therapy?
    30 minute Phone or Online Consultation: FREE Online EMDR: 50-minute session: $160 80-minute session: $240 In-Person EMDR: 50-minute session: $175 80-minute session: $260
  • Do you accept insurance?
    For insurance purposes, as is standard in British Columbia, I provide clients with a receipt to submit to their insurance provider. It's important for clients to check with their insurance to verify their eligibility and the reimbursement amount. I recommend clients ask their insurance company these questions: 1) Does my insurance plan include mental health benefits? 2) Does my insurance plan cover sessions to see a Registered Clinical Counsellor (RCC) or Canadian Certified Counsellor (CCC)? 3) Does my plan limit how many sessions I have per year? If yes, what is the limit? 4) Is there a cap on what the insurance provider will pay per counselling session? It's important to understand your insurance coverage before starting therapy to avoid any unexpected costs. If you have any questions about insurance or billing, feel free to reach out to me for clarification.
  • Is counselling therapy really helpful?
    Counselling therapy can be incredibly helpful in improving one's mental health and wellbeing. As a therapist, I have witnessed many people benefit from therapy and make positive changes in their lives. It's important to note that therapy is not a quick fix, and progress may take time and effort. However, the benefits of therapy can be significant and long-lasting. One of the unique aspects of therapy is having a trained professional who can listen to you without judgement, and without feeling the need to immediately "fix" or "make better" your feelings. This can be very different from the support you may receive from friends or family, who may unintentionally minimize your feelings or try to "cheer you up." In therapy, we work to help you sit with your difficult emotions in a safe and supportive environment, allowing you to process and move through them. True healing doesn't come from ignoring or denying our struggles, but from accepting them and learning how to cope with them in a healthy way. A good therapist can help guide you through this process and provide you with the tools and skills you need to move forward in a positive direction.
  • How do I find the right therapist?
    Finding the right therapist is essential for a successful therapy experience. One of the most important factors is the connection you have with your therapist. If you don't feel a rapport within the first couple of sessions, it's okay to look for another therapist. To help you assess whether a therapist is right for you, consider asking yourself the following questions: Do I feel comfortable opening up to this therapist? Does the therapist seem present and engaged during our sessions? Can the therapist help me make sense of my experiences and emotions? Am I able to discuss difficult or embarrassing topics without feeling judged or condemned? Does the therapist want to work collaboratively with me to achieve my therapy goals? Does the therapist have experience treating the specific symptoms or issues I'm struggling with? Take the time to find a therapist who you feel comfortable working with and who has the expertise to help you achieve your therapy goals. Remember, therapy is a collaborative process, and finding the right therapist is the first step towards a successful journey towards healing and growth.
  • What should I do if I'm experiencing a crisis or need support outside of regular counselling hours?
    I am not available for after hours care, so if you require this, it may not be the best fit. If you're experiencing a mental health crisis, it's important to seek help as soon as possible. Here are some resources to consider: If you or someone you know is in immediate danger, call 911 or go to your nearest emergency room. If you're experiencing a non-life-threatening crisis, you can call the BC Crisis Centre at 1-800-784-2433. They provide 24/7 support for people experiencing emotional distress or suicidal thoughts. If you're a post-secondary student, most schools have counselling services available to students. Check with your school to see what resources are available to you. Some communities in BC have local crisis lines that you can call for support. Check with your local health authority or community centre to see what resources are available in your area. Remember, it's important to seek help if you're experiencing a mental health crisis. There are resources available to you, even outside of regular counselling hours. Don't hesitate to reach out for support.
  • Cancellation Policy
    Cancellation Policy: Your appointment time is reserved exclusively for you, and it's essential to respect both your time and that of our therapists. A late cancellation or missed visit not only inconveniences the therapist but also leaves an unfilled slot that could have accommodated another patient in need of care. To ensure fairness and the efficient operation of our practice, we have implemented the following cancellation policy: Notice Period: We require a minimum of 48 hours' notice for any cancellations or changes to your appointment. This time frame allows us to offer the appointment slot to another patient who may be in need. Cancellation Fee: Patients who provide less than 48 hours' notice, or who miss their appointment without notifying us, will incur a cancellation fee. This fee is equivalent to 50% of the booked session fee. Payment: The cancellation fee will be charged to the credit card on file. This fee will be processed promptly to cover the cost of the missed appointment and to compensate the therapist for their reserved time. Considerations: We understand that unforeseen circumstances can arise. If you've booked an in-person session and, within the 48-hour notice period, you're feeling unwell, we encourage you to consider attending your session online from the comfort of your home, as an alternative to incurring the 50% cancellation fee. Please understand that implementing this policy helps us maintain our commitment to provide quality care to all our patients. It ensures fair access to appointments and minimizes disruptions in the therapists' schedules. We appreciate your understanding and cooperation in adhering to this cancellation policy. If you have any questions or concerns, please feel free to contact us. We look forward to serving your healthcare needs.
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